Services

Advisory for the decisions that shape commercial performance

Hartmann Advisory supports travel brands and travel insurers across growth, partnerships, distribution, market expansion, and transformation.

Built from more than 20 years inside the travel and travel insurance sectors, we work with leadership teams on the decisions that most directly influence commercial performance, operating alignment, and long-term growth.

Our work spans strategic growth initiatives, partnership and distribution strategy, market expansion, operating model alignment, and enterprise transformation across ANZ and global markets.

Built inside the industry and applied where it matters

Our advice comes from direct experience across travel, travel insurance, partnerships, and distribution ecosystems, shaped from inside the industry rather than outside it.

We combine commercial strategy with execution credibility to help organisations strengthen performance, accelerate growth opportunities, improve operating alignment, and navigate increasingly complex market environments.

• Deep sector experience across travel and travel insurance
• Commercially grounded strategic advice
• Expertise across partnerships, distribution, and growth ecosystems
• Execution-focused advisory built to work in practice

We bring strategic rigour, industry depth, and commercial instinct to help organisations move with greater clarity, alignment, and momentum.

What we specialise in

Focused expertise across the travel ecosystem

Commercial strategy & growth
Clarifying where value is created, where it is constrained, and which decisions will most effectively accelerate performance.

We work across growth diagnostics, channel and portfolio performance, margin and pricing integrity, and commercial model evaluation. We identify opportunities to scale what is working, optimise where performance can be enhanced, and intervene where results are below potential. Our focus is on aligning strategy, resource allocation, and execution to drive sustained commercial growth for our partners.

Partnership acquisition & performance
Designing, acquiring, onboarding, and optimising partnerships to maximise commercial value and long-term performance.

We work across partner acquisition, proposition development, onboarding strategy, commercial framework design, incentive alignment, governance, and performance visibility. We help ensure local, regional or global partnerships are set up to perform from inception, scaled effectively, and actively managed over time. Where required, we also reset or displace entrenched arrangements that no longer support strategic or commercial objectives.

Market expansion, representation & go-to-market execution
Assessing where to play and defining the route-to-market required to enter, represent, scale, and optimise performance in market.

We work across market evaluation, entry strategy, in-market representation, distribution model design, and execution planning. We assist our partners establish presence, build local partnerships, and accelerate early traction. The focus is on ensuring new opportunities are pursued with commercial discipline, supported by the right architecture, and positioned to deliver from day one while enabling ongoing optimisation as the market evolves.

Enterprise transformation & operating model alignment
Translating strategy into sustained commercial performance by aligning operating structure, governance, and accountability to the realities of execution.

We work across operating model design, governance architecture, initiative sequencing, and leadership alignment. We identify where performance typically breaks down, including unclear ownership, fragmented decision-making, misaligned incentives, and weak execution discipline. The focus is on strengthening how decisions are made, how performance is measured, and how accountability is enforced, creating the conditions for both scalable growth and targeted intervention where required.

Advisory that moves with the market
Travel markets evolve quickly. Partnerships shift, distribution models change, and opportunity favours organisations able to act with clarity and confidence. Hartmann Advisory operates inside this reality, supporting informed movement rather than static planning.

Let’s define the right next move

Testimonials

Trusted by Industry Leaders

Trusted by brands worldwide

Hartmann Advisory brought clarity and momentum to a complex partnership landscape. Their ability to bridge strategy and execution made a measurable difference.

Sarah Mar

4,5/5.0

A rare combination of commercial discipline and practical execution. Hartmann understands how decisions are actually made at enterprise level.

Michelle Loxu

4,5/5.0